My Paycheck Is Off or I’m Missing Tips/Bonuses

My Paycheck Is Off or I’m Missing Tips/Bonuses

• Stay calm and check your hours first
  Look at your timecard in the app to make sure all clock‑ins, clock‑outs, and job times look correct.
• Review your tips and bonuses
  Confirm which jobs had tips, and check if you qualified for any bonuses that pay period.
• Send a message to the office or bring it up Monday morning
  If something looks wrong, send a clear message with:
• What you believe is missing
• The date of the job
• The client name (if applicable)
• Any screenshots that help
• The office will review it
  Management will check your timecard, job notes, and payroll records to verify the issue.
• Corrections will be made
  If something is missing or incorrect, it will be fixed and added to your next paycheck.
• Always communicate respectfully
  Mistakes happen. A polite message helps the office resolve the issue quickly and accurately.