Posts by Reno Custom Cleaning

 Things we DO NOT CLEAN, EVER

    THINGS WE CLEAN Exceptions:                           THINGS WE DO NOT CLEAN/DO

    Refresh Move-out Clean Checklist All Rooms: Kitchen: Bathrooms: *This is not a deep clean. This is a basic general clean of an empty home

    MOVE-OUT CLEANING CHECKLIST  KITCHEN: ________ Clean all large appliances ________ Dishwasher, clean inside including door frame ________ Clean refrigerator/freezer inside shelves and interior and exterior ________ Clean stovetop, inside/out oven, bottom drawer ________ Clean range hood (we do not clean vents) ________ Clean floor under appliance if applicable (pull out fridge & Oven) ________ Wipe…

How to add ‘Notes’ to the Notes Section When some new information about a client comes through out in the field. Please immediately add the information to the notes section in the client profile. *examples of Important information:

TYPES OF CLEANINGS WE DO                                We clean Residential Homes only 2-Day Session Deep Clean MAINTENANCE CLEAN – Weekly Maintenance Clean – Biweekly Maintenance Clean – Monthly Maintenance Clean PARTIAL CLEAN Essential Clean INITIAL GENERAL CLEAN ONE-TIME GENERAL CLEAN SENIOR/DISABLED/MILITARY MOVE IN/OUT CLEAN -VACANT 2 of these -Top to bottom Deluxe Move-out or Move-in Clean -Refresh…

 Cleaning Definitions CLEANING TECHNICIAN – Cleaning person – also known as cleaning lady, cleaners, house cleaners Speed cleaning – Perfect Maintenance Cleaning – Our method of cleaning Recurring Service – On going service -weekly, biweekly, monthly 2-Day Session Deep Clean- Deep clean Initial General Clean -First time clean in a home that has signed up…

   MAINTENANCE/GENERAL ONE-TIME CLEAN CHECKLIST          All Rooms: Kitchen: Bathrooms: Notes: ________________________________________________ Date: ________________ Cleaning Technician: _____________________________________

Click image for full description When they are in a customer’s home and encounter an urgent issue. If any of these situations happen, stop what you’re doing and call the office right away using the office number. Emergencies – The customer is angry or upset            –  The customer requests an additional service not scheduled Service…