How to Read Your Schedule
- Open your calendar in The Customer Factor app
Tap the calendar icon to view your schedule for the day or week. - Find the correct date or week
Scroll to the day you’re working. You will only see your assigned jobs. - Check if you’re working with someone
If another team member is assigned, their name will appear on that job. - Open each job and review all details
Read the job type, job notes, and any special instructions every morning and again when you arrive at the client’s home. - Read your checklists
Review the cleaning checklist for that job so you’re fully prepared and aligned with expectations. - Read the client’s name carefully
Always confirm you’re at the correct home before approaching. - Look for extra details in “Tasks”
The office will add special instructions under Tasks, labeled:
[Employee Name, please read]
Always open and read these notes. - Report any contradictions
If times don’t match, jobs overlap, or something looks off, notify the office right away.
Posted in team-portal
