team-portal

   Messy Bedroom Assess the room: • Quickly determine if the mess is light or severe. Document: • Take a clear photo or short video. • Send it to the office immediately. Action based on severity Light mess: Severe mess: Report: • Notify the office of the action taken (straightened/vacuumed OR closed door). • The…

  DUSTING THE HOME 1. Pick a starting point, work your way around the room back to starting point, Top to Bottom, Left to Right 2. Start high, dust high window sills, hanging lights (not chandeliers) ceiling fans, blinds, high TVs, high bed frames, picture frames on walls etc… 3. Back to the starting point- spray…

    CLEANING THE BATHROOMS 2. Shower/tub – 1. spray outside glass door and wipe clean, 2. spray inside glass door, wipe clean 3. spray down shower walls/backsplash wipe clean 4. wipe down all shampoo bottles etc… 5. scrub tub/shower floor with DDS and sponge, rinse clean with cold water 3. Dust/clean shelves, pictures, knick-knacks etc… 4.…

 CLEANING THE KITCHEN

 MAIN STEPS TO CLEAN A HOME These are the general steps to clean a home. There may be times when the steps get mixed up. Client may ask you to start somewhere else. Just rearrange the steps but follow the system and you’ll be ok

 ENTERING A CLIENT’S HOME This is the standard steps to enter a client’s home professionally. There are times when you need to leave you cleaning equipment in your car; when doing a walk through on a first time clean (we’ve never been there -move out clean, initial clean)

Safety Data Sheets Binder – Reno Custom Cleaning This binder provides SDS-style summaries and official links for each cleaning chemical and equipment item used by Reno Custom Cleaning. It is designed for staff training, OSHA compliance, and quick reference during operations. Dawn Professional Dishwashing Liquid (SKU 91227) 99% Isopropyl Alcohol (Hydrox Labs) Spectrum HBV Disinfectant…

 Handling a Slow/chatty Cleaning Partner What do you do if you are frustrated with a cleaning partner when they are slow or chatting too much? • Notice that your partner is moving slowly, talking too much, or leaving tasks undone • Ask them directly what their current status is • Point out what areas are…

 Do I Have to Split My Tip… Sharing Tips: When to Share and When Not To Do I have to share my tips? There will be times when tips should be shared, and times when they should not. Here are the guidelines: ✅ When to Share Tips • Teamwork: If the job is split equally…

What do I do if I find valuables in a client’s home… As cleaners we often find client’s valuables lying about while we are cleaning. Such as checkbooks, passports, jewellery etc… What do we do with these items I found a valuable item: **Having integrity is one of the most important values we can have…