team-portal – Page 6 – Reno Custom Cleaning, LLC

THE ALARM IS GOING OFF AND I DON’T KNOW WHAT TO DO

Most clients now days have their home alarm access on their phone. However, there are times when they don’t notice it. Usually, it’s when we are there.

IT’S HOT IN THE CLIENTS HOUSE AND I NEED AIR FLOW

We require all client to allow us access to their thermostat.

CLIENTS, KIDS, GUESTS OR PETS ARE IN MY WAY AND I CAN’T DO MY JOB

This is a difficult situation to be in. However, you are the cleaner and in charge of your workspace for the most part. Cleaner must take control of the situation. Period.

I CAN’T OPEN DOOR LOCK

There is a variety of ways to open code locks or regular key locks on front doors. Follow these options first before you contact office Sometimes you have to hold the door towards you or push away from you as you enter code or as you turn the key 7. If none of the above…

MY VEHICLE BROKE DOWN/MY CAR WON’T START

We all have car trouble. But if we can’t make it to work, we don’t make money to fix our vehicles. The world does not stop because you have vehicle issues. Business must go on. Car broke down on the road or at client’s home:

I BROKE/DAMAGE AN ITEM AT CLIENTS HOME

Everyone breaks something eventually. Whether it’s big or small. No matter the size or severity we always report a broken or damaged item.

CLIENT IS NOT ANSWERING THE DOOR AND THE DOOR IS LOCKED

There are many reasons why the client is not answering the door. But we won’t get into that here. Lets find a solution.

MY CHILD’S SCHOOL CALLED AND I HAVE TO PICK THEM UP

There are times when we have to leave work to pick up our injured or sick child from school. However, we do not end the workday because of it.